Personal Data Protection

Privacy Policy i1918 – Your Data Security

Your privacy is not merely a priority — it is our core responsibility. This document clearly explains how i1918 collects, uses, stores, and protects the personal data of every member in Malaysia.

Last Updated: 1 July 2026

Six Core Pillars Data Protection i1918

We protect your personal data through a comprehensive approach encompassing technology, policies, and industry best practices.

Advanced Data Encryption

All data transmitted between your device and i1918 servers is protected with 256-bit SSL encryption. Sensitive information such as passwords and payment details is never stored in plain text.

No Sale of Personal Data

I1918 has never and will never sell, rent, or trade member personal data to any third party for commercial purposes without your explicit consent.

Data Control in Your Hands

You have the full right to access, correct, or request the deletion of your personal data. Such requests can be submitted to our support team at any time.

Secure Server Infrastructure

Member data is stored in data centers equipped with multi-layered physical and digital security systems. Access to user data is granted only to qualified personnel who require it.

Legal Compliance

The i1918 Privacy Policy is built on international data protection standards. We ensure all data handling practices comply with applicable legal requirements.

Data Breach Notification

In the event of any security incident affecting member data, i1918 is committed to notifying affected members within the stipulated timeframe and taking immediate remedial action.

1

Introduction and Scope of Privacy Policy

This Privacy Policy outlines i1918's commitment to protecting your personal information as a member of our platform at https://i1918.pro. We understand that your trust is our most valuable asset, and we take our responsibility to protect the privacy of every individual using our services seriously.

By registering an account or using the i1918 platform, you consent to the collection and use of your personal data as described in this document. If you disagree with any part of this policy, you should not continue using the platform.

This Privacy Policy applies to all services offered through the i1918 website, including casino games, sports betting, slots, and all other related platform features.
2

Types of Personal Data We Collect

I1918 collects various types of information to ensure a smooth, secure, and personalized user experience. The data we collect falls into several main categories:

Data Categories Examples Purpose of Collection
Identity Information Full name, date of birth, identity card number KYC verification & fraud prevention
Contact Information Email address, phone number, residential address Account communications & notification delivery
Financial Data Payment methods, transaction history Deposit & withdrawal processing
Technical Data IP address, device type, web browser Platform security & improvements
Usage Data Game history, wagering records, activity logs Behavioral analytics & responsible gaming

We only collect data that is strictly necessary for the stated purposes. This data minimization principle ensures your privacy is not compromised beyond what is required.

3

How We Use Your Personal Data

Every piece of information we collect is used for legitimate and transparent purposes. Below are the primary ways we use member personal data:

  • Account Management: To register, verify, and securely maintain your member account.
  • Transaction Processing: Processing all deposits and withdrawals efficiently and accurately.
  • Identity Verification (KYC): Meeting anti-money laundering and fraud prevention compliance requirements.
  • Customer Support: Providing relevant, personalised support based on your account history.
  • Marketing Communications: Sending promotional information, exclusive offers, and platform updates — only if you have consented to receive them.
  • Platform Improvements: Analysing usage patterns to improve platform performance, usability, and overall experience.
  • Responsible Gaming: Monitoring betting patterns to identify early signs of problem gambling and offer appropriate support.
You may opt out of marketing communications at any time by updating your account settings or contacting our support team.
4

Data Sharing and Disclosure to Third Parties

I1918 does not sell or trade member personal data to any party for commercial gain. However, there are limited situations where we need to share certain information with trusted third parties:

  • Payment Service Providers: Required transaction information is shared with licensed payment processors to facilitate deposits and withdrawals.
  • KYC Service Providers: Identity verification data is shared with verification partners who comply with strict security standards.
  • Statutory Authorities: i1918 will disclose the required information when mandated by law or upon direction from a legitimate authority.
  • Technology Providers: Our platform's technical infrastructure is supported by third-party providers bound by strict confidentiality agreements.

All third parties involved in processing i1918 member data are required to comply with data protection standards equivalent to or stricter than our own. They are not permitted to use such data for any purpose other than those specified in their agreement with i1918.

5

Use of Cookies and Tracking Technologies

The i1918 platform uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and analyse website performance. Cookies are small text files stored on your device when you browse our website.

We use several types of cookies:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how you use our platform to help us improve site functionality and speed.
  • Functional Cookies: Saving your preferences such as language and display settings so they do not need to be reset on each visit.
  • Analytics Cookies: Helping us understand platform traffic and usage patterns in an aggregated, anonymised form.
You can manage or disable non-essential cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.
6

Data Retention Period

I1918 retains your personal data only for as long as necessary to fulfill the original purpose of collection or to comply with applicable legal requirements. Retention periods vary by data type:

  • Active Account Data: Retained for the duration your account is active and for a reasonable period following account closure.
  • Financial Transaction Records: Retained for a minimum of seven years in accordance with financial compliance and audit requirements.
  • Technical Activity Logs: Typically retained for three to twelve months depending on security requirements.
  • KYC Records: Retained for as long as required under applicable anti-money laundering laws.

When data is no longer needed and the retention period has expired, we will securely delete or anonymize it using industry-recognized methods.

7

Information Security Measures

The security of your personal data is i1918's highest priority. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse:

  • 256-bit SSL/TLS encryption for all communications between users and servers.
  • Two-factor authentication (2FA) system for an additional layer of security on account login.
  • Round-the-clock monitoring by our cybersecurity team to detect and respond to threats.
  • Regular security audits conducted by accredited independent third parties.
  • Strict internal access controls — only staff who require specific access are permitted to view user data.
  • Server infrastructure protected by multi-layered firewalls and intrusion detection systems.
While we implement the best security measures, your account security also depends on your own practices. Always use a strong, unique password and never share your login credentials with anyone.
8

Your Rights Regarding Personal Data

As a data subject, you have certain rights regarding the personal information we hold. i1918 respects and facilitates the exercise of these rights:

  • Right to Access: You may request a copy of the personal data we hold about you at any time.
  • Right to Rectification: If any information we hold is inaccurate or outdated, you have the right to request immediate correction.
  • Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal requirements.
  • Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
  • Right to Data Portability: You have the right to receive your data in a machine-readable format for transfer to another service provider.

To exercise any of the above rights, please contact our customer support team. We will process your request within a reasonable timeframe and inform you of the action taken.

9

Privacy of Children and Minors

The i1918 platform is for individuals aged 18 years and above only. We do not knowingly collect or process personal data of children or minors under the age of 18.

If we discover that we have collected information from a minor without knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who become aware that their child has registered on our platform without consent are requested to contact us immediately.

We encourage parents and guardians to monitor their children's online activity and use appropriate parental control software to prevent access to gambling websites.
10

How to Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our privacy team is ready to assist you.

You can reach us through the following channels:

  • Email: [email protected]
  • Live Support: Use the live chat feature available on our platform, active 24 hours a day, 7 days a week.
  • FAQ Page: Visit our FAQ page for answers to the most frequently asked questions.

We are committed to responding to all privacy-related inquiries within three business days. For more complex issues, we will keep you informed of the estimated time required to resolve them.

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. We will notify you via email or in-platform notification when significant changes are made.

Data Protection Rights Your Rights

I1918 fully respects your rights as a data owner. Below is a summary of the key rights available to you.

Right to Know

Know exactly what data we hold about you and how it is used at all times.

Right to Rectification

Correct any inaccurate information in your account at any time through your profile settings.

Right to Erasure

Request deletion of your personal data when it is no longer required for its original purpose.

Right to Object

Object to the processing of your data for direct marketing or certain other purposes at any time.

Right to Data Portability

Obtain a copy of your data in a portable format for transfer to another platform if needed.

Right to Restriction of Processing

Request a temporary restriction on the processing of your data in certain situations while an investigation is ongoing.

Your Data Is Safe. Your Experience Secured.

Join over 500,000 Malaysian members who trust i1918 for a safe, fair, and enjoyable betting experience. Your privacy is always our priority.

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